We’ve been hitting The Work Number or Truv before manual calls, then sending one clean checklist email, and it shaved about 48 hours on two salaried files this week — anyone else seeing similar gains, or is it shop-specific? Not advice — just aiming to cut borrower back-and-forth and tighten docs without overpromising; verify against your lender policies and investor overlays.
We flipped our workflow to auto-hit The Work Number from Encompass when the 1003 is submitted and do a quick employer coverage check first — feels like the carpool lane for VOE… It’s saving about 24–36 hours on clean W‑2s, but we still push a written VOE inside the 10‑day window and keep an eye on TWN fees for small loans. @OP do you let Truv catch the “not found” cases, or route those straight to manual?
Also seeing ‘48 hours’ saved with The Work Number; hourly still manual. Anyone trigger Truv only on TWN no-match?
I’ve found that automating the initial email to employers after hitting The Work Number has sped things up even more. It’s a nice way to keep up communication without waiting. Have you tried a similar approach, @jordan_lop87?